Posts Tagged ‘Communication’

Not Everyone

Playing Angry Birds on a Blackberry, courtesy of @tanlines

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I read an awesome article by Tracy Gold called What I learned About Social Media from Angry Birds. What made the piece so good was the different approach; I read social media-related articles every day and it’s all starting to blend together as more and more people chime in. What Ms Gold managed to do was broach the subject using a hook that everyone could understand.

Well, almost everyone.

When I suggested to my business partner that he should read the article, his first question was: “What are Angry Birds?”

“Seriously!?” I asked, befuddled. It turns out he’s never heard of the game. Despite it being the number one game on iTunes for months, despite it being available for iPhone, Android and even desktop computers, despite it even getting air time on television; he’d never heard of it. This whole conversation reminded of Mitch Joel’s Market of One blog post where he eloquently discusses the idea that you “can’t please all of the people all of the time.”

Indeed you can’t. And that’s something, we as marketers, are up against all the time. Do you sacrifice one market for another or do you lower the bar so far you alienate the others? Questions that will garner different answers depending on the client and the circumstance.

All I know is that my partner is in the market for a new mobile device and he’s been contemplating a smartphone. Now that he’s aware of Angry Birds he’s just a step away from late night battles against the pigs.

Finding Your Groove

I’ll admit, we’ve been struggling to keep this blog going. It’s not that we don’t want to, it’s simply finding the time to do so. Ironically, we’re always telling clients who are thinking of starting a blog that they’ll need to commit to it and continually create content. And that it’s hard to do so. Alas, for us it’s like that story of the cobbler’s son having no shoes.

The first stumbling block—at least as we’ve come across it—is figuring out how often you should post. However, there’s no right answer.

Personally, I follow quite a few blogs (and write my own, personal blog). Some are written daily, others every few days and others still, once a week or more. But when you’re immersed in a world of information that’s shooting 140-character snippets at you every second, with RSS feeds that stack up with dozens (or more) of full-page blog posts every single day, it’s easy to feel like you need to hurry up and contribute to the noise. But that’s where you need to step back and take stock of what it is you’re trying to accomplish.

Do you know who you’re talking to? (Yes) Do you know what to say? (Mostly) Is it relevant? (We hope so) The “how often” is less important. Having something to say and saying it consistently is more important. So whether you post every day, or once a week, just keep at it and it’ll work out in the end.

Frazzled

We’re coming off another busy week, getting ready for launch of the Canadian International AutoShow. In addition to the usual amount of work (think traditional marketing), we’ve been doubly busy monitoring and engaging in a variety of social media channels as well as exploring new ones. Which explains the relative quiet around this blog over the past week. This, for me at least, brings up an interesting question: where do other folks in marketing—who write such frequent, insightful and often long blog posts—find the time?

There are a few possibilities, of course. One, they’re not as busy. Two, they’re in a big enough shop the workload is better distributed. Or three, they just work a hell of a lot more than I do. Then there are the possibilities I haven’t even thought of. As I see it, such is life in a small agency where everyone wears so many hats and you can only accomplish so much in a day. I’d love to use the excuse that I’m new at blogging, but the truth is I’ve been maintaining a personal blog for more than 4 years. Granted, this blog is different. I could work longer hours but as it stands, many of my evenings are already filled with work for a non-profit organization. I’m not complaining, mind you; this helps push me forward and compliments our business.

If you find you’re juggling many tasks in a day, how do you do it? More importantly, how do you do it all and do each thing well?

One On One’s Year in Review

Like for many other businesses, 2009 will be remembered as a year of change for One On One. Luckily for us, that shift has been positive. It all started about a year ago when my involvement in social media grew with our not-for-profit client, the Revue Cinema. In the Spring, I attended my first Mobile conference and a new world opened up. At the risk of sounding overly dramatic: I saw the future. I followed this seminar with a few more single and multi-day forums and dove head first into what is frequently called digital marketing, focusing on the web, mobile and social media.

In June, we launched a refreshed website and hinted at the change that was coming; both for One On One and with marketing in general. Throughout the summer we worked in concert with another client, the Canadian International AutoShow, to develop fresh, new and exciting marketing initiatives that our office is currently working furiously on right now.

So where does that leave us for 2010? Well, for one, excited. Excited at where our industry is going. Excited at the new prospects that have surfaced in recent years and excited at the opportunity of working with you, our clients, on projects that will connect your brands with consumers.

Everyone at One On One wishes you the very best this holiday season and we look forward to speaking with you in the new year.

—Mike Charbonneau

The Bell Follow-Up

Well, we got our quicker Internet connection today. Unfortunately for Bell, it’s not with them. They did come to install the Optimax service but after arguing with a support centre in India, the technician admitted he wouldn’t be able to upgrade our service.

Which begs the question: why were we told we could in the first place?

Regardless, our Internet service has now gone to Rogers. They were in our office earlier today and just like that, much quicker speed. At less than what we were paying with Bell. You’ve got to love competition.