Here is an interesting article from Francisco Inchauste at Six Revisions about the user experience.
If we could tear into the fabric of time and look a decade into the future, what kind of experience might we find? It’s easy to imagine the technology would be much more advanced. Something out of a film like Minority Report with holographic touchscreens, or so advanced of an A.I. (artificial intelligence) that the application anticipates solutions without the user having to do much else.
In reality the kinds of products, websites, and applications that survive and continue to be effective are those that that focus on the user experience. The digital world evolves continually, but we need to manage this by making sure we don’t leave the people who use our applications and websites in the dust. In this article we will explore creating a timeless user experience.
WANT vs. NEED
I can’t count how many times a client has asked for something in the craziest timeline, smallest budget and at the best quality humanly possible. Clients today want it bigger, (or for a device… smaller), faster, innovative, sexy. They look at the competition and say “I want that.” Everyone wants to tap into social media. They want an iPhone application, or to do something in Augmented Reality because they just read an article about it. At no point do throwing any of these items into the mix add up to better experiences.
